Shipping and payment

 To be able to take advantage of discounts when you shop from www.bstyle.bg you should be a registered user. The amount of the available discounts you can see here. To calculate your personal discount the system refers to the total amount you have gained so far from previous orders as well.

Your order from our website will be delivered by any of the following carriers: Speedy, BULEX or Econt, to the address you have placed in your order. However if you would like it delivered to the office of the certain carrier, please make this clear and put it as a comment when you place your order.
The delivery normally takes from 2 to 3 working days. We’ll call you back to confirm your order and we will let you know when you can get it.

The payment is made at the time of delivery (cash on delivery service).
The shipping is at the expense of the customer. The delivery price of orders less than 60 lv is 3.80 lv and it is included in the amount of the cash on delivery service. For orders valued more than 60lv the shipping is free! (only for Bulgaria)

 RECLAMATION

RECLAMATION TERMS AND CONDITIONS
According to the Law of Consumer Protection and Trade Regulations, the consumer may claim reclamation if there have been ascertained any:
1. absences;
2. defects;
3. mismatch of the declared size and the enclosed item.
The reclamation should be claimed up to five working days after the purchase.

 

When the customer claims a reclamation he/she can purport for:
1. money refund
2. replacing the item with a new one.
 


RESPONSIBILITIES
 

The on-line store www.bstyle doesn’t take any responsibility for items that have been sold out.
In case we can not provide you with the desired item, you will be informed by phone or e-mail and we will offer you similar item if such is
available.
RETURN POLICY 
We care about customers and regarding the type of goods we sell WE DO NOT REPLACE UNDERWEAR (briefs, panties, boxers, strings, etc.)!

 

Up to 14 days of delivering the goods to the customer, he/she can return it or replace it as far as the following conditions are met:

1. The commercial appearance of the product is well preserved.
2. There are no damages due to improper use.
3. The original package of the product is well preserved, as well as all included consumables and accessories if such were included.
4. The shipping of the returned goods is at customer’s expense.
5. WE DO NOT REPLACE UNDERWEAR!